As our Solution Architect focusing on the public sector in the APAC market, you will play a pivotal role in driving the adoption of Mistral AI's state-of-the-art solutions among government agencies and public institutions. Based in Singapore, you will collaborate closely with our Enterprise Account Executives and Applied AI Engineering team to ensure successful implementation and integration of our products. Your technical expertise and strategic vision will be crucial in addressing the unique needs of the public sector and maximizing the value of our solutions.
Pre-Sale & Sales Activities:
- Conduct effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives.
- Contribute to identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for public sector clients.
- Collaborate with the sales team to progress deals and penetrate accounts, providing technical expertise and insights where necessary.
- Influence evaluation criteria and gain control of evaluations and the evaluation process.
- Create a strategic vision for the customer based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.
Product Implementation & Integration:
- Guide and support public sector clients in deploying our text completion API into their infrastructure.
- Work closely with clients to fine-tune models according to their specific requirements.
- Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience.
- Regularly liaise with the product and technical teams to relay feedback and suggest improvements.
Customer Success & Support:
- Collaborate with Account Executives to ensure that the customer is maximizing the product's potential.
- Provide post-deployment support, addressing any issues or challenges that arise promptly.
- Offer recommendations for product optimizations or new features based on customer feedback.
- Develop custom features for customers as needed.