About Apple
Apple · Seattle
User Research Scientist, Human-Centered AI
(f/m/d) · 5/14/2025
Description
As a User Research Scientist on the Human-Centered AI Research team, you will craft the future of Apple's services by ensuring our generative AI systems are grounded in a deep understanding of user needs and experiences. Your responsibilities will include:
RESEARCH STRATEGY AND PLANNING
- We offer the opportunity to critically evaluate existing data, product designs, and prior research to identify strategic research gaps and opportunities.
- We collaborate closely with internal partners to define impactful research questions and align on goals.
- We value your ability to partner with team leadership to contribute to the research roadmap and prioritize key initiatives.
METHODOLOGY AND RESEARCH EXECUTION
- Design and execute rigorous empirical studies using diverse methods (e.g., surveys, longitudinal designs, ecological momentary assessments, analysis of large-scale behavioral data) to investigate user experience with AI.
- Innovate, develop, and validate novel methodologies for human-centered evaluation of generative AI models and systems.
- Apply rigorous measurement principles and powerful statistical methods to ensure the validity and reliability of your findings.
- Lead sophisticated research projects from inception to completion, coordinating cross-functional collaboration effectively.
COMMUNICATION AND COLLABORATION
- Translate complex data findings into actionable insights and compelling recommendations for collaborators at all levels.
- Collaborate with researchers specializing in benchmarking, automated evaluation, synthetic data, data science, and responsible AI.
- Disseminate innovations and findings both internally and externally through workshops, presentations, and publications.
- Build positive relationships and provide valuable research expertise across Apple.
- Mentor junior researchers and support the growth of the research organization.
INNOVATION AND EXPERTISE
- You will tackle ambiguous and sophisticated research challenges related to AI evaluation and user interaction, developing innovative and scientifically grounded solutions with potential impact across Apple and the industry.
- Maintain up-to-date knowledge of academic research in relevant fields (HCI, behavioral science, AI/ML evaluation) and see opportunities to apply innovative ways.
- Actively contribute to a team culture that champions collaboration, inclusion, and scientific rigor.
Qualifications
- PhD in a behavioral or social science field, human-computer interaction, statistics, engineering, computer science, or a related field
- 3+ years of experience in industry or a comparable applied research setting
- Strong background in conducting rigorous behavioral research
- Experience in one or more programming languages used for data processing and statistics (e.g., Python, R, SQL, etc.)
- Ability to communicate complex research findings clearly and persuasively to diverse audiences (technical and non-technical).
- Strong collaboration and communication skills
- Organized, highly attentive to detail, and manages time well
Preferred Qualifications
- 7+ years of experience in industry or a comparable applied research setting
- Prior research experience in human-centered evaluation or development of artificial intelligence or machine learning systems
- Data science experience, especially with large, distributed data frameworks (e.g., Spark, Hadoop, etc.)
- Record of publishing rigorous, high-quality research on topics in behavioral science, artificial intelligence, or related areas
Benefits
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