Manager of Forward Deployed Engineering, Applied AI

The Claude Agentic Solutions team is Anthropic's forward-deployed engine — embedding directly with Fortune 500 enterprises to architect, build, and deploy production AI agents that transform how they work. We partner with companies that have decided AI is a strategic priority and need Anthropic alongside them to make it real.

You will own how Anthropic Solutions shows up in your industry segment — from the quality of individual engagements to the strategy that defines which problems we solve and for whom. This is fundamentally a technical leadership role: you set the bar for delivery, develop your team's vertical expertise, and ensure every engagement produces outcomes worth repeating.

You will lead a team of Forward Deployed Engineers — responsible for building not just individual solutions, but the reusable patterns, use case library, and engagement frameworks that allow the practice to scale.

Responsibilities

Tech Leadership

• Lead and grow a team of Forward Deployed Engineers and embedded within your vertical.
• Provide active delivery oversight — review SOWs before signature, participate in architecture decisions on complex engagements, and serve as the escalation layer when delivery is at risk.
• Develop your team's vertical fluency: help FDEs understand the regulatory environment, data constraints, and stakeholder dynamics specific to your industry.
• Hire for your team: define role requirements, evaluate candidates, and make judgment calls on who will succeed in this specific context.
• Serve as the senior Anthropic presence in strategic customer conversations, including C-suite and board-level engagements where enterprise AI direction is being set.
• Run operating cadences — monthly engagement reviews, knowledge-sharing sessions, and escalation support for active engagements — while participating in or running client steering committees and unblocking delivery when at risk.

Use Case Library & Reusable Patterns

• Ensure the vertical use case library and reusable asset repository are maintained, prioritized, and mapped to business impact and implementation complexity.
• Systematically surface learnings from delivery back to product and research teams, identifying where customer environments reveal model limitations, platform gaps, or roadmap opportunities.
• Track emerging AI capabilities and assess their relevance for your vertical; bring forward new use case opportunities before clients ask for them.
• Partner with product teams to ensure delivery insights translate into platform improvements and roadmap decisions.

Commercial Leadership

• Partner with Marketing and Sales to develop vertical-specific GTM materials, reference cases, and positioning that reflect what actually wins in your industry.
• Own the qualified pipeline for your vertical — working with Sales and Account Executives to identify, shape, and progress enterprise AI opportunities from first conversation to signed SOW.
• Define how Anthropic goes to market with the Solutions offering in your vertical — including engagement structures, and partnership dynamics.
• Represent your vertical internally — bring the voice of your segment into product, and go-to-market discussions at the leadership level.

• 8+ years of experience spanning enterprise AI/ML delivery, management consulting (Big 3 / Big 4), or enterprise tech professional services — with at least 3 years in a senior leadership capacity owning commercial outcomes.
• Comfort operating in ambiguity and building processes where none exists — you've worked in early-stage, founder, or 0-to-1 environments, and can establish practices from scratch rather than executing within well-defined frameworks.
• Deep domain expertise in your vertical: you should be able to speak credibly with a CEO, CIO, and other executive SMEs.
• A track record of building and leading technical delivery teams in enterprise environments, ideally including embedded or forward-deployed engineers working at client sites.
• Demonstrated ability to carry pipeline and close complex enterprise deals — you understand procurement, know how to navigate large organizations, and can move opportunities forward.
• Strong technical fluency to review SOW scope, participate in architecture discussions, evaluate trade-offs, and judge whether a proposed approach is realistic — without being the one writing the code.
• Experience navigating regulated industry environments.
• Executive presence and communication skills: you can present to a board or run a difficult conversation.

£255,000 - £325,000 GBP