Manager of Solutions Architecture, Applied AI (Industries)

As the Manager of the Applied AI Architect team for Northern European Industries at Anthropic, you will drive the adoption of frontier AI by enabling the deployment of Anthropic's products (Claude for Enterprise, Claude Code, and API) across our Industries accounts: large enterprises across all non-tech verticals in the UK, Ireland and the Nordics. You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety.

You'll be responsible for leading and growing the Northern Europe Applied AI Architect team, establishing processes and best practices for your segment's pre-sales engagements based on your depth of experience and knowledge of the market, helping each team member achieve success, high productivity, and career growth, and representing Anthropic as a technical lead on some of its most important partnerships.

In collaboration with Sales, Product, and Engineering teams, you'll help large enterprise customers incorporate leading-edge AI systems into both internal business transformation initiatives and customer-facing products. You will also help build technical GTM plays for Anthropic’s products and define high-value industry solutions. You will employ your excellent communication skills to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards across sectors, and driving our products to meet local regulatory requirements in Northern Europe.

Responsibilities

• Hire, manage and mentor a team of Applied AI Architects for Northern Europe, providing both technical guidance and career development
• Set goals and reviews for your team, promoting growth and output
• Work with a handful of highest-value enterprise customers on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, architecture reviews, technical champion building, technical adoption workshops and POC execution
• Partner closely with your aligned GTM leadership to understand customer requirements and co-build GTM strategies to drive adoption across all industry verticals
• Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates customer ROI from Anthropic products
• Develop scalable technical engagement frameworks and reusable assets tailored for all non-tech sectors, including Financial Services & Insurance, Healthcare, Telco, Retail and others.
• Drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomes
• Travel to customer sites for executive-level sessions, technical workshops, and building relationships
• Establish a shared vision for creating solutions that enable beneficial and safe AI
• Lead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilities
• Contribute to thought leadership through conference presentations, webinars, and technical content creation
• Stay current with emerging AI/ML trends and competitive landscape across all major Industries verticals

• 7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role
• 3+ years of technical go-to-market management experience, specifically managing pre-sales teams
• Experience working with and selling to large enterprise customers across multiple verticals
• Demonstrated ability to navigate and articulate complex technical, organisational and regulatory requirements of large enterprises, in particular in regulated industries (e.g FSI, Healthcare & Life Sciences)
• A proven knowledge of the Northern European market and its local specificities (regulatory, cultural, technical…)
• Experience framing and delivering enterprise AI use cases (productivity, workflow transformation) and/or scoping large enterprise adoption programs 
• Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases
• Demonstrated ability to build scalable, repeatable processes and frameworks that work across diverse customer segments
• An organizational mindset and enjoy building foundational teams in a relatively unstructured environment
• Excellent communication, collaboration, and coaching abilities
• Comfort dealing with highly uncertain, ambiguous, and fast-moving environments
• Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams
• High-level familiarity with the architecture and operation of LLM and/or ML in general
• Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems
• Ability to make ambiguous problems clear and identify core principles that can translate across scenarios
• A passion for making powerful technology safe and societally beneficial
• Creative thinking about the risks and benefits of new technologies, beyond past checklists and playbooks
• A track record of staying current with emerging AI research and industry trends or similar.

• 10+ years technical experience 
• 5+ years managing AI technical teams in hypergrowth (ideally from 10 to 50+)
• Previous experience leading solutions architect or pre-sales teams through rapid growth
• Proven experience and understanding across all key non-tech industry verticals, in particular the regulated industries: Financial Services, Insurance, Healthcare, Life Sciences, Telco, Retail, Consumer Goods, Manufacturing, Oil & Gas, etc.
• In addition to English, native or fluency in a Northern European language
• Demonstrated experience in defining and delivering enterprise AI use cases in regulated industries: e.g, Banking, Insurance, Healthcare and Life sciences 
• Track record of building technical playbooks and assets that scale across diverse customer segments
• Understanding of both digital-native technical requirements (API integration, developer experience) and traditional enterprise needs (security, compliance, change management)
• Background at enterprise AI software or API-first companies serving large enterprise customers
• Proven experience building a Northern European AI team

£170,000 - £215,000 GBP