Description
What you will doPre-Sales & Sales Activities:
- Conduct pre-sales calls to understand potential clients' needs, challenges, and aspirations.
- Lead qualification calls to pinpoint prospects who would gain the most from our solutions.
- Collaborate with the sales team to advance the sale pipeline, providing technical expertise and insights where necessary.
Product Implementation & Integration:
- Guide and support customers in deploying our text completion API into their infrastructure.
- Work closely with customers to fine-tune models according to their specific requirements.
- Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience.
- Regularly liaise with the product and technical teams to relay feedback and suggest improvements.
- Design and develop product features that would meet the need of many customers.
Customer Success & Support:
- Continually ensure that the customer is maximizing the product's potential.
- Provide post-deployment support, addressing any issues or challenges that arise promptly.
- Conduct periodic reviews with customers to ascertain their satisfaction and gather feedback.
- Offer recommendations for product optimisations or new features based on customer feedback.
- Develop these features if needed.